Depot Climbing Policies
Depot Climbing is committed to providing unbeatable experiences across our world-class climbing centres. Our policies set out our commitments to everyone entering one of our centres.
Here you can find everything you need to know, from our Privacy & Safeguarding policies to Accessibility Statements and Conditions of Use.
About Us
Accessibility Statement
We aim to be as accessible and inclusive as possible, and we are always looking at how we can remove barriers to entry in any of our climbing walls. We aim to be able to offer climbing to everyone, regardless of age, disability, gender reassignment, race, religion or belief, sex or sexual orientation, everyone at Depot Climbing is equal and will be treated equally when visiting.
If you have any contributions or have some changes you’d like to see, please don’t hesitate to get in touch with us at [email protected]
Bouldering is a style of climbing that does not involve ropes or a harness, climbing at lower levels and relying on matting underneath the wall to mitigate the risk of falling. Our walls are up to 4 meters high, and the matting does not guarantee your safety, so roped climbing may be more suitable if you have reservations about the risks involved in bouldering.
BIG Depots are the roped climbing facilities within the Depot Climbing group, offering all types of climbing styles from auto belays and top ropes to lead climbing. Climbing using a rope involves 2 people, but can be done in a group, with the person climbing the route tied to the rope that is controlled by another person (belayer) on the ground.
Top roping and lead climbing are the most popular forms of roped climbing. Top rope climbing is when the rope is already in place at the top of the wall, with the rope coming down to the climber from above.
Lead climbing is a more advanced technique where the climber manages the rope as they ascend the wall, clipping it to protection points as they move up.
Auto belay climbing is similar to top rope climbing, but without the need for a belayer to manage the rope from the bottom, instead, a mechanical device is located at the top of the route that has a mechanical breaking system to gently lower the climber to the ground when they either fall off the route or reach the top.
Read centre-specific Accessibility Statements by selecting your local Depot Climbing centre below
Conditions of Use
This is the document you agree to when completing a registration form at any Depot Climbing centre.
Read Conditions of Use
Safeguarding & Child Protection Policy
Our safeguarding & child protection policy outlines our commitment to every person who uses a Depot Climbing centre.
Read Safeguarding Policy
Privacy Policy
This policy sets out how we use and store your data following the General Data Protection Regulation (GDPR).
Our privacy policy explains what data we collect, why we collect it, how it is stored, and full information on your rights and how you can exercise them.
If you have any questions for further information, please email: [email protected]
Read Our Privacy Policy
Retail Terms of Service & Returns Policy
Here’s everything you need to know about shopping with us.
If you are still unsure, contact our shop team at: [email protected]
Read Retail Terms of Service
Cookies
Whenever you interact with any part of our Website, we automatically receive and record information on our server logs from your browser, including your IP address, “cookie” information, and the page you requested.
“Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited and by how many people.
The usage information we gather automatically from the website will always be used in aggregate and never in a personally identifiable way.
Third Party Cookies
Third Party Cookies
These are cookies set by 3rd parties for our use of their services on our site. We are not responsible for cookies set by third parties nor those on sites to which we link.
