Salary: from £35k PA

40 hours per week. This role includes regular evening, weekend and bank holiday working, with some out‑of‑hours duty cover as required.

Join Us for an Exciting Opportunity!

Are you ready to join one of the UK’s leading providers of indoor climbing experiences and lead one of the biggest climbing centres in the country? Our dynamic team operates eight centres across the Midlands and North of England

Position: Centre Manager – Depot Manchester (Trafford Park) 

Reporting Structure: Reports to: General Manager. Direct reports: Assistant Manager, Front of House Managers, Wall Assistants (and other centre team members as required)

Role Description: You will be working as part of the Depot Management team to facilitate the day-to-day operations of your centre. This involves proactively solving operational issues and ensuring your team has the training, tools and support they need to deliver the high standards expected at a Depot Climbing Centre. You will be expected to ensure your team is trained to perform their roles to the best of their ability and that they have the correct products and tools to create the best experience for Depot Climbing customers.

Key Responsibilities:

Ensure the efficient, safe and compliant running of the Depot Climbing Centre by leading and developing your team, maintaining high service standards, complying with all relevant legal and company requirements, and supporting the development and profitability of your centre and the Depot Climbing brand.

• Leadership
  • To successfully lead your team by consistent development and positive reinforcement.
  • Evaluating all decisions made in line with the Depot brand values.
  • Effective communication 
  • Creating an environment that fosters excellent customer service standards 
  • Actively support and participate in company‑wide initiatives and campaigns.
• Service Standards
  • Initiating and maintaining a healthy feedback process 
  • Both identifying and removing barriers to success 
  • Exploring every opportunity to improve customer experience through consistent, high service standards. 
• To successfully lead by example, taking responsibility for:
  • Leadership
  • Service Standards
  • People Development
  • Sales and Marketing
  • Legislative
  • Duty Management
  • Profit Management
  • Ensure standards of cleanliness, maintenance and presentation are the best they can be.
• People Development
  • Train, coach and develop all staff to the best of your ability and enable them to achieve
  • Ensure active succession planning at all levels within the centre
  • Identify training needs within the team and work with the Senior Management team to budget, plan and carry out appropriate training
• Business Development
  • Work with the Senior Management team to establish business development strategy to maximise both casual footfall and group bookings and courses
  • Identify and communicate with the Senior Management team any gaps identified in the market and help to develop aims and objectives to close these gaps
• Sales and Marketing
  • Liaise with the Marketing Manager and implement all social media, sales and marketing initiatives
  • Communicate any marketing deficits within the centre and help Senior Management facilitate strategy to tackle these
• Legislative
  • Implement and maintain all head office-led Health and Safety, Fire Safety and Employee Relations regulations
• Stock
  • Ensuring a monthly closing stock for all cafe and retail items has been completed as well as vigilant shop stock management
• Profit Management
  • Work to push the development of your centre with the introduction of new calendar products and sales initiatives
  • Manage your centre’s payroll accurately and within the allocated time frame
  • Plan and manage rotas that meet centre safety requirements, budget and operational needs, while running efficiently

Benefits of Joining the Depot Climbing Team:

• Generous shop discounts.
• Staff promotions and free climbing at all our centres.
• Access to a comprehensive Employee Assistance Program.
• Opportunities for training and personal development.

For more detailed information on the roles and responsibilities, please refer to the Job Description and Candidate Brief below.

Application Deadline: 20th October 2026

Please note that the application process may close early depending on the volume and quality of applications.

Salary: from £29k PA

40 hours per week. This role includes regular evening, weekend and bank holiday working, with some out‑of‑hours duty cover as required.

Join Us for an Exciting Opportunity!

Are you ready to join one of the UK’s leading providers of indoor climbing experiences and lead one of the biggest climbing centres in the country? Our dynamic team operates eight centres across the Midlands and North of England

Position: Assistant Manager – Depot Manchester (Trafford Park) 

We are seeking an enthusiastic and driven individual to join our team as an Assistant Centre Manager.

Reporting Structure: Reports to: Centre Manager

Working as part of the centre management team to facilitate the day-to-day operations of the climbing centre. Supporting the Centre Manager in their endeavour to create positive, inclusive, and engaging spaces for both customers and employees. Completing additional roles of the Centre Manager when required.

Key Responsibilities:

The Assistant Manager plays a crucial role in ensuring the smooth and efficient operation of our climbing facility. This position requires a dynamic individual who can lead by example, foster an environment of excellent customer service, develop staff, and contribute to sales and marketing efforts. The Assistant Manager will support the overall management team and help in driving the facility’s growth and success. You will be involved in the day-to-day running of the Depot climbing centre including greeting and checking in guests, ensuring the correct documentation is up to date for each user of the wall, running sessions, generating sales, working in the cafe selling as well as stocking and maintaining the shop.

• Leadership
  • Effective communication 
  • Creating an environment that fosters excellent customer service standards 
  • Constant commitment to and participation in company initiatives 
  • Ability to guide and motivate the team
  • Lead by example at all time
• Service Standards
  • Participating in a healthy feedback process 
  • Exploring every opportunity to improve customer experience through consistent, high service standards. 
  • To successfully lead by example 
• People Development
  • Train, coach and develop all staff to the best of your ability and enable them to achieve.
    Work with Centre Manager to complete regular feedback meetings
• Business Development
  • Work with the Senior Management team to establish business development strategy to maximise both casual footfall and group bookings and courses
  • Identify and communicate with the Senior Management team any gaps identified in the market and help to develop aims and objectives to close these gaps
• Sales and Marketing
  • Help implement all social media, sales and marketing initiatives.
    Assist with the acquisition of new customers and income streams
    Work on outreach projects set by the Centre Manager
    Actively work to promote and drive sales both in the Centre and through other external means
• Legislative
  • Help maintain all head office led Health and Safety, Fire safety and Employee relations regulations.
  • Assisting with all checks required in the centre
  • Assisting in the upkeep of all required elements of the centre
• Stock
  • Ensuring a monthly closing stock for all café items has been completed as well as vigilant shop stock management.
• Sales Management
  • Aid in the development of your centre working with the management team to push sales initiatives.
  • Work to achieve the specific Key Performance Indicators (KPIs) set for the role
• General work
• • Answering customer emails and calls
  • Financial reconciliation and record keeping 
  • Onboarding and offboarding paperwork
  • Any other administrative task required
  • Any other tasks as allocated by the Centre Manager or Senior Management team
• Training and development
  • Work towards any qualifications as deemed necessary to facilitate the role and effective running of the centre
  • Keep knowledge up to date on all elements of the role
  • Maintain an active role in instructing and coaching

Benefits of Joining the Depot Climbing Team:

• Generous shop discounts.
• Staff promotions and free climbing at all our centres.
• Access to a comprehensive Employee Assistance Program.
• Opportunities for training and personal development.

For more detailed information on the roles and responsibilities, please refer to the Job Description and Candidate Brief below.

Application Deadline: 23rd October 2026

Please note that the application process may close early depending on the volume and quality of applications.

Salary: £14.30 per/hour

Contracted Hours per Week: 20

Join Us for an Exciting Opportunity!

Are you ready to join one of the UK’s leading providers of indoor climbing experiences? Our dynamic team operates eight centres across the Midlands and North of England

Position: Front of House Manager – Depot Climbing Nottingham

We are seeking an enthusiastic and driven individual to join our team as a Front of House Manager at Depot Climbing Nottingham

Job Purpose: To facilitate the running of the Depot Climbing Centres with the help of the management team and the staff team. Orchestrating the daily running of shifts, aiding in training and developing and pushing towards excellent service standards and sales targets.

Role Description: Aiding the Centre Manager in the leadership, training, development and motivation of all centre staff. Strong focus on customer service, customer interactions and ability to select and sell products based on customer needs.

Key Responsibilities:

• Lead daily centre operations and deliver excellent customer experiences.
• Maintain high standards of cleanliness, presentation, maintenance and food safety.
• Lead by example, promoting a positive, inclusive and service-focused team culture.
• Manage shifts, service standards and instructional sessions.
• Train, coach and develop team members, maintaining effective training plans.
• Drive sales, upselling, customer loyalty and centre-specific targets.
• Support sales, marketing and events activity, including the 12-month events calendar.
• Ensure compliance with company procedures, health and safety, HR and food-safety requirements.
• Identify opportunities to improve service, standards and centre performance.

Key Skills:

• Experience leading and developing teams in a customer-facing environment.
• Strong communication, active-listening and people-management skills.
• Passion for excellent customer service and team development.
• Commercial awareness and experience working towards sales targets.
• Strong organisation, decision-making and problem-solving skills.
• Knowledge of food safety, health and safety and operational standards.
• Competence in roped-wall activities, including belaying, rope management and safety checks.
• Ability to coach, deliver training and support instructional sessions.
• Flexible, proactive and committed to ongoing personal development.

Benefits of Joining the Depot Climbing Team:

• Generous shop discounts.
• Staff promotions and free climbing at all our centres.
• Access to a comprehensive Employee Assistance Program.
• Opportunities for training and personal development.

For more detailed information on the roles and responsibilities, please refer to the Job Description and Candidate Brief below.

To apply, please complete the application form here: Application Form – Front of House Manager

Application Deadline: 9th October 2026

Please note that the application process may close early depending on the volume and quality of applications.

Salary: £18 per/hour

Join Us for an Exciting Opportunity!

Are you ready to join one of the UK’s leading providers of indoor climbing experiences? Our dynamic team operates eight centres across the Midlands and North of England

Position: Band 3 Route Setter – Depot Birmingham 

We are seeking an enthusiastic and driven individual to join our team as our lead route setter at Depot Climbing Birmingham

Job Purpose: Ensure the safe working environment and uniformly implement the Depot setting philosophy. Consistently creating suitable climbing through engaging leadership, continued training and personal development and management of the setting team.

Role Description: Involvement in all aspects of the route setting procedures, from safely stripping and washing holds to participating and supervising the setting of high quality problems in line with the company ethos and setting handbook.

Key Responsibilities:

• Actively demonstrate the company ethos in relation to all setting activities
• Efficient management of all setting-related activities including quality control and standards of safe working practices in line with company ethos and setting handbook.
• Development of setting team including on job training, continuous personal development and delivery of meaningful performance management and appraisals.
• Management of relevant setting calendars including but not limited to organising internal and external setters and associated labor budgetary requirements
• Accountability for all setting-related activities of both in-house and freelance setters.
• Proficient stock management including but not limited to hardware and climbing holds.
• Independently set consistently high-quality problems in line with the company ethos and setting handbook.
• Monitor and safeguard the working environment for all employees and customers. 
• Safe use, storage and organization of all setting related equipment
• Additional essential duties as designated by management in line with business needs

Key Skills:

• Experience climbing multiple grade boundaries and thorough understanding of movement and climbing technique
• Ability to proficiently use all setting related equipment 
• Can both give and receive constructive feedback professionally

Benefits of Joining the Depot Climbing Team:

• Generous shop discounts.
• Staff promotions and free climbing at all our centres.
• Access to a comprehensive Employee Assistance Program.
• Opportunities for training and personal development.

For more detailed information on the roles and responsibilities, please refer to the Job Description and Candidate Brief below.

To apply, please complete the application form here: Application Form – Band 3 Route Setter

Application Deadline: 18th September 2026

Please note that the application process may close early depending on the volume and quality of applications.

Salary: £14.30 per/hour

Contracted Hours per Week: 20

6-month fixed-term contract (potential for full-time position in the future)

Join Us for an Exciting Opportunity!

Are you ready to join one of the UK’s leading providers of indoor climbing experiences? Our dynamic team operates eight centres across the Midlands and North of England

Position: Front of House Manager – Depot Climbing Sheffield

We are seeking an enthusiastic and driven individual to join our team as a Front of House Manager at Depot Climbing Sheffield

Job Purpose: To facilitate the running of the Depot Climbing Centres with the help of the management team and the staff team. Orchestrating the daily running of shifts, aiding in training and developing and pushing towards excellent service standards and sales targets.

Role Description: Aiding the Centre Manager and Assistant Manager in the leadership, training, development and motivation of all centre staff. Strong focus on customer service, customer interactions and ability to select and sell products based on customer needs.

Key Responsibilities:

• Lead daily centre operations and deliver excellent customer experiences.
• Maintain high standards of cleanliness, presentation, maintenance and food safety.
• Lead by example, promoting a positive, inclusive and service-focused team culture.
• Manage shifts, service standards and instructional sessions.
• Train, coach and develop team members, maintaining effective training plans.
• Drive sales, upselling, customer loyalty and centre-specific targets.
• Support sales, marketing and events activity, including the 12-month events calendar.
• Ensure compliance with company procedures, health and safety, HR and food-safety requirements.
• Identify opportunities to improve service, standards and centre performance.

Key Skills:

• Experience leading and developing teams in a customer-facing environment.
• Strong communication, active-listening and people-management skills.
• Passion for excellent customer service and team development.
• Commercial awareness and experience working towards sales targets.
• Strong organisation, decision-making and problem-solving skills.
• Knowledge of food safety, health and safety and operational standards.
• Competence in roped-wall activities, including belaying, rope management and safety checks.
• Ability to coach, deliver training and support instructional sessions.
• Flexible, proactive and committed to ongoing personal development.

Benefits of Joining the Depot Climbing Team:

• Generous shop discounts.
• Staff promotions and free climbing at all our centres.
• Access to a comprehensive Employee Assistance Program.
• Opportunities for training and personal development.

For more detailed information on the roles and responsibilities, please refer to the Job Description and Candidate Brief below.

To apply, please complete the application form here: Application Form – Front of House Manager

Application Deadline: 2nd October 2026

Please note that the application process may close early depending on the volume and quality of applications.